Access and Inclusion Policy

Calgary Blizzard Soccer Club (CBSC) is committed to taking all reasonable steps to promote and support accessibility, diversity, equity and inclusion in CBSC.

CBSC will support and maintain procedures related to this policy to ensure the inclusion of all athletes regardless of national origin, colour, religion, socioeconomic status, geographic location, physical ability, disabilities, sexual orientation, gender, etc. to CBSC. This policy applies to all employees, directors, coordinators, volunteers, coaches, athletes, officials, members, and participants within CBSC.

CBSC is committed to creating an environment that encourages:

  1. The participation of all interested individuals in soccer with CBSC
  2. An environment that is welcoming for any interested participant, whether as a player, coach, referee, administrator, employee, or spectator.
  3. The equal provision of opportunity and resources.
  4. Accessible programming that focuses on an opportunity for all players to explore soccer, develop their skills and build friendships as part of a team.
Child Protection Policy

Calgary Blizzard Soccer Club expects all those directly involved with children in soccer, to always be and present a positive and ethical representation of themselves and Calgary Blizzard Soccer Club, always considering children’s safety.

Blizzard adheres to the Rule of Two Policy as recommended by the Coaching Association of Canada. The Rule of Two states that there will always be two screened and NCCP trained or certified coaches with an athlete, especially a minor athlete, when in a potentially vulnerable situation. This means that any one-on-one interaction between a coach and an athlete must take place within earshot and view of the second coach, with the exception of medical emergencies. One of the coaches must also be of the same gender as the athlete. Should there be a circumstance where a second screened and NCCP trained or certified coach is not available, a screened volunteer, parent, or adult can be recruited.

This rule serves to protect minor athletes in potentially vulnerable situations by ensuring that more than one adult is present. Vulnerable situations can include closed doors meetings, travel, and training environments amongst others. Organizations must create and implement, policies and procedures, in a sustainable, phased and measurable process, that limit the instances where these situations are possible. Canada Soccer Rule of Two Guidelines

page2image173339936As such, and on behalf of the Calgary Blizzard Soccer Club Staff and CBSC Board of Directors, the following child protection policy must always be adhered to.

A Coach, Coordinator, Staff, Volunteer must not:

  1. Participate in any direct meeting with an individual player that is not done in the presence of another adult such as the team manager, assistant coach and/or the player’s parent or guardian. Direct feedback before, during or post games/practice scenarios is encouraged but must always be done at the training ground or similar venues within in a visible setting;
  2. Engage directly with children through social media channels such as: Facebook, Instagram, Snapchat, and any other social media outlets. Club and team-based group communication sites such as TeamSnap are to be utilized whenever possible;
  3. Be alone with a child in a non-visible place and/or enclosed space, such as a car, change room, office or similar at any time;
  4. Enter the locker room, change room, dressing room without knocking to let the players know you are about to enter. Please have a gender specific team official check to provide clearance that you can enter the dressing room.
  5. Force/coerced/feel obligated to participate beyond their capability in sport activity when injured, suffering from an illness or rehabilitation from an injury.
  6. Treat injured players out of sight of others. Please use a “two persons” supervision system when dealing with injured players. We encourage female team officials to treat female players and male team officials to treat male players.
  7. Provide transportation to and from practices, tournaments, festivals and games to children unless accompanied by the player’s guardian and/or parent, or unless written permission is provided from the parent or guardian
  8. Leave children alone after a game or practice if their parent/guardian has not arrived to pick them up. In such cases the Coach and or Team Manager must remain with child in a visible place until the player is picked up;
  9. Conduct practices alone with a children’s team. Make sure you are in a visible place and that there are parents/guardians and or other adults present in the direct vicinity;
  10. Use profanity, swearing, ridicule or violence towards a child.

The intent of this policy is to put the child’s safety and well-being first and never put yourself in a situation where you are alone with a child whether in a physical space or via direct communication channels. If at any time you are faced with a situation similar to the above, take the side of caution or seek guidance from the club technical staff, as even the most innocent type of situations can lead to unwanted challenges and misunderstandings. As a coach, staff, coordinator, team official, you must also be aware and keep all requirements current as part of Alberta Soccer.

Child Protection Concerns/Reports can be directed to:

CBSC Bullying Policy

CBSC Social Media Guidelines

CBSC Privacy Policy

Refund Policy

Registering a player in any of the Calgary Blizzard Soccer Club (“CBSC”) programs binds the player and the Club to follow this policy on refunds of fees when withdrawal has been initiated.

Players who withdraw may receive a refund, at the discretion of CBSC, depending on the timing of the withdrawal and/or the reasons for the withdrawal. All refunds are subject to an amount withheld to cover costs already incurred for the season as well as a non-refundable administration fee (see below).

All refunds are subject to a $100 administrative fee for CMSA Programs, $25 for Roots, Community and Camps. Withdrawal requests must be made in writing to

  • CBSC CMSA Program Refund Requests: on or before the registration closing date as specified on the website.
  • CBSC Roots or Community Programs: on or before the registration closing date as specified on the website.
  • CBSC Camps: on or before 14 days prior to the first day of each camp as specified on the website.

No refunds will be issued past the above dates, except at the discretion of CBSC. In either of the situations below, any applicable amount will be decided on a case-by-case basis, approved by the Executive Director or Board of Directors:

  1. Injury or critical illness to the player which prevents them from participating as noted by a physician; or
  2. Family circumstance changes early in the season, such as relocating outside of the city.
  3. Refunds are not issued in the event there is a disagreement regarding player placement.
COVID-19 Refund Policy

While our existing refund policy stands for all members who register with us, CBSC does recognize that the COVID-19 pandemic is a unique circumstance.

In the event there is NO CMSA season, all players will receive a FULL refund. If the CMSA season begins and due to Covid-19 we have to permanently or temporarily suspended in person activities (practices, technical training, skills sessions and/or CMSA league play), CBSC is committed to offering refunds and/or credits to all of our members on a pro-rated basis. Programming and league play delivered by the time of the restriction will determine the pro-rated refund and/or credits that CBSC membership will be offered. All refunds and credits will be clearly communicated to our membership.

During the Covid-19 situation 20-21 indoor, CBSC provided full refunds and/or credits for the Indoor 20-21 season and any applicable CMSA and Club credits and refunds for the Indoor 2021-22 season. In addition, we offered a FREE comprehensive online program and we were able to complete our technical training and team training program in full for the 20-21 Indoor Season.